1Password incident: Elevated Errors and Latency Affecting Authentication

Affected components

• SSO (Single Sign On)
• Sign in

1. resolvedNov 6, 2025, 22:04 UTC

   This incident has been resolved.

2. monitoringNov 6, 2025, 21:29 UTC

   We are continuing to closely monitor performance to ensure the issue is fully resolved.

3. monitoringNov 6, 2025, 20:55 UTC

   We identified an issue and implemented mitigations. Latency and error rates have returned to normal levels. We will continue to closely monitor performance to ensure the issue is fully resolved.

4. investigatingNov 6, 2025, 20:16 UTC

   We are investigating an issue causing elevated errors and increased latency on some backend endpoints. As a result, some users may experience slow loading times or error messages when attempting to sign in or authenticate. Retrying may allow access in some cases.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in 1Password's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Confluent Cloud: Availability issues for Kafka clusters in Azure West EuropeMajor · Nov 5, 2025, 18:19 UTC

How often does 1Password have incidents?

1Password reported 4 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 42 min. See 1Password's uptime and incident history