Minor impactResolvedAuth

1Password incident: Some Trelica users experiencing issues

1Password reported this minor-impact incident on its official status page on Oct 29, 2025, 18:20 UTC. It was resolved after 19h 50m.

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Oct 29, 2025, 18:20 UTC
started
Oct 30, 2025, 14:11 UTC
resolved
19h 50m
duration
Minor
impact

Affected components

  • Partnership API
  1. resolvedOct 30, 2025, 14:11 UTC

    The upstream provider has reported full service recovery and Trelica is fully operational. This incident has been resolved.

  2. monitoringOct 29, 2025, 19:47 UTC

    The upstream provider deployed the mitigation and we also implemented mitigation steps. Admins should see workflows run again and file uploads/downloads should work as expected. Images still may not appear. We are monitoring for any issues. Our upstream provider expects full resolution in the next four hours. We will provide more updates as they become available.

  3. identifiedOct 29, 2025, 19:11 UTC

    The upstream provider is deploying the mitigation. We will provide more updates as they become available.

  4. identifiedOct 29, 2025, 18:40 UTC

    The upstream provider identified the issue and initiated the deployment to mitigate. We will provide more updates as they become available.

  5. identifiedOct 29, 2025, 18:20 UTC

    Due to an issue with an upstream provider, some Trelica users are experiencing errors. Various pages will fail to load or load with errors. Files will not be able to be uploaded or downloaded, and images may not load. Some integrations may fail. Workflows will not run; admins will need to manually complete administrative tasks during the incident. Workflow runs will reprocess once the service is restored.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in 1Password's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does 1Password have incidents?

1Password reported 4 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 42 min. See 1Password's uptime and incident history

1Password incident on Oct 29, 2025: Some Trelica users experiencing issues · APIStatus.watch