1Password incident: Email invites to some users are not being received for some customers

Affected components

• Admin console

1. resolvedSep 19, 2025, 18:17 UTC

   We have confirmed resolution of this issue and this incident is now resolved.

2. monitoringSep 18, 2025, 21:59 UTC

   We have made some changes to mitigate the issue and are seeing positive results. We will continue to monitor through tomorrow to confirm the issue is resolved.

3. investigatingSep 18, 2025, 20:19 UTC

   We are having some issues sending email invites to users for some customers. We are investigating the issue and will update this space when we have more information.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in 1Password's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• ReadMe: ReadMe editor is unresponsive / blankMajor · Sep 18, 2025, 17:14 UTC
• ReadMe: ReadMe docs producing 404 errors after reordering and branch mergeMinor · Sep 19, 2025, 16:31 UTC

How often does 1Password have incidents?

1Password reported 4 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 42 min. See 1Password's uptime and incident history