Snowflake outage: INC20000239

Affected components

• Applications
• Data Loading and Unloading
• Databases, Tables, and Views
• Virtual Warehouses

1. resolvedSep 27, 2026, 03:16 UTC

   Current status: We've coordinated with our third-party cloud platform to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data. Incident start time: 00:25 UTC September 27, 2026 Incident end time: 01:00 UTC September 27, 2026 Preliminary root cause: An issue with our third-party cloud platform caused impact to multiple Snowflake services and features. We have engaged with our third-party for further details. A root cause analysis (RCA) will be conducted and a summary will be made available within 10 business days.

2. monitoringSep 27, 2026, 02:15 UTC

   Current status: We identified an issue with our third-party cloud platform that caused impact to Snowflake services. We've coordinated with our third-party cloud platform to implement the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data. Incident start time: 00:25 UTC September 27, 2026 Incident end time: 01:00 UTC September 27, 2026 Preliminary root cause: An issue with our third-party cloud platform caused impact to multiple Snowflake services and features. We have engaged with our third-party for further details.

What APIStatus.watch saw

• Sep 27, 2026, 02:20 UTCdegraded → partial outage
• Sep 27, 2026, 03:20 UTCpartial outage → degraded

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Figma: Service disruptionCritical · Sep 27, 2026, 01:04 UTC
• OVHcloud: [US-EAST-VA][Storage] - Object Storage incident notificationMajor · Sep 25, 2026, 17:00 UTC
• Akamai: Increased latency during upstream provider maintenance in Singapore, Hong Kong, and JapanMinor · Sep 22, 2026, 00:30 UTC
• Akamai: Origin Server Connectivity Issues with Elevated Errors in APAC RegionMinor · Sep 22, 2026, 14:28 UTC
• Cloudflare: Cloudflare One Clients are incorrectly challenged on some sitesMinor · Sep 22, 2026, 19:23 UTC
• Cloudflare: Network Performance Degradation — Asia-PacificMinor · Sep 23, 2026, 18:42 UTC
• Twilio: SMS Delivery Delays from Twilio to Datora BrazilMinor · Sep 24, 2026, 08:36 UTC
• Zoom: Service Degradation Affecting Customer Using Polycom Devices Going OfflineMinor · Sep 25, 2026, 17:45 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 26, 2026, 03:16 UTC
• npm: Issues with npm package publish and private installMinor · Sep 27, 2026, 00:50 UTC

How often does Snowflake have incidents?

Snowflake reported 23 incidents in the last 90 days, 18 of them major or critical. A typical incident lasted 1h 56m. See Snowflake's uptime and incident history