CircleCI incident: Customers may experience delays in UI updates

Affected components

• CircleCI API
• CircleCI UI

1. resolvedSep 16, 2026, 19:30 UTC

   This incident has been resolved.

2. monitoringSep 16, 2026, 18:22 UTC

   All pipeline data is now available as normal. We will continue to monitor recovery.

3. identifiedSep 16, 2026, 17:34 UTC

   Pipeline data is now available as normal, with the exception of test results, which may still be delayed. We are continuing to work on this, thank you for your patience.

4. identifiedSep 16, 2026, 15:29 UTC

   We have identified the issue and are working on a remediation. Thank you for your patience.

5. investigatingSep 16, 2026, 14:55 UTC

   We are investigating a delay in pipeline data becoming available. Pipelines are still running, but data about them may be delayed in the UI or API.

What APIStatus.watch saw

• Sep 16, 2026, 15:00 UTCoperational → degraded
• Sep 16, 2026, 18:25 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• MongoDB Atlas: Impaired Cluster operations in AWS me-central-1 and AWS me-south-1Major · Sep 3, 2026, 16:44 UTC
• Elasticsearch: Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch outputMajor · Sep 9, 2026, 20:44 UTC
• GitHub: Degradation with Gemini 3.8 FlashMajor · Sep 16, 2026, 07:20 UTC
• MongoDB Atlas: Support Portal OutageMajor · Sep 16, 2026, 09:06 UTC
• Smartsheet: Salesforce connector is experiencing intermittent issuesMajor · Sep 16, 2026, 10:36 UTC
• Elasticsearch: Elastic Support Portal unavailableMajor · Sep 16, 2026, 13:17 UTC
• Cursor: Investigating service degradation — Grok BotMajor · Sep 16, 2026, 14:27 UTC
• Discord: Google Pay OutageMajor · Sep 16, 2026, 16:15 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Twilio: SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello CambodiaMinor · Sep 15, 2026, 17:08 UTC

How often does CircleCI have incidents?

CircleCI reported 22 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 38m. See CircleCI's uptime and incident history