Elasticsearch reported this major-impact incident on its official status page on Sep 16, 2026, 13:17 UTC. It was resolved after 2h 21m.
Right now Elasticsearch is operational. Live Elasticsearch status →
The Elastic Support Portal remains available and steady - at this time, we are considering this incident resolved.
We are seeing signs of recovery on the Elastic Support Portal, and customers should now be able to access as normal. We will continue monitoring for 30 minutes before marking this incident as resolved.
We are currently aware that some customers may be unable to access the Elastic Support Portal at this time. We are working with our provider to investigate. If you need to contact support in the meantime, please contact [email protected].
Our 5-minute checks didn't record a change in Elasticsearch's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
Elasticsearch reported 23 incidents in the last 90 days, 20 of them major or critical. A typical incident lasted 3h 35m. See Elasticsearch's uptime and incident history