Cloudinary incident: Degraded Performance for our Media Delivery Service

Affected components

• Media Delivery

1. resolvedJul 7, 2025, 18:28 UTC

   This incident has been resolved.

2. investigatingJul 7, 2025, 05:49 UTC

   For 5 minutes, between 04:46 and 04:51 UTC, customers have experienced increased latencies and error rates when delivering new images, including API calls. Our team is actively investigating the issue to identify and address the root cause.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Cloudinary's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• 1Password: Delay in processing billing updatesMinor · Jul 7, 2025, 16:14 UTC

How often does Cloudinary have incidents?

Cloudinary reported 6 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 4h 35m. See Cloudinary's uptime and incident history