Major impactResolvedMedia

Cloudinary outage: Some users unable to overwrite assets

Cloudinary reported this major-impact incident on its official status page on Jul 3, 2025, 15:27 UTC. It was resolved after 4h 24m.

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Jul 3, 2025, 15:27 UTC
started
Jul 3, 2025, 19:51 UTC
resolved
4h 24m
duration
Major
impact

Affected components

  • Digital Asset Management (DAM)
  • Media Library Widget

Timeline

updates from Cloudinary's status page ↗
  1. resolvedJul 3, 2025, 19:51 UTC

    This incident has been resolved.

  2. monitoringJul 3, 2025, 16:47 UTC

    A fix has been implemented and we are monitoring the results.

  3. investigatingJul 3, 2025, 15:27 UTC

    We have received reports of an issue that is currently preventing some user accounts from overwriting assets. Our team is actively investigating the issue to identify the root cause and implement a resolution.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Cloudinary's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Cloudinary have incidents?

Cloudinary reported 6 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 4h 35m. See Cloudinary's uptime and incident history

← Previous: Webhook Notification Delivery Delays (Jul 3, 2025)Next: Degraded Performance for our Media Delivery Service (Jul 7, 2025) →
Cloudinary outage on Jul 3, 2025: Some users unable to overwrite assets · APIStatus.watch