Confluence outage: Automation events delayed for some customers in the APAC region

Affected components

• Administration
• Android App
• Authentication and User Management
• Cloud to Cloud Migrations - Copy Product Data
• Comments
• Confluence Automations
• Create and Edit
• Marketplace Apps
• Notifications
• Purchasing & Licensing
• Search
• Server to Cloud Migrations - Copy Product Data
• Signup
• View Content
• iOS App

1. resolvedMar 10, 2026, 00:59 UTC

   On 9 March UTC, Automation users in the APAC region may have experienced performance degradation within Jira, Jira Product Discovery, Jira Service Management, Jira Work Management, Confluence. The issue has now been resolved, and the service is operating normally for all affected customers.

2. monitoringMar 10, 2026, 00:51 UTC

   The performance degradation of automations has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

3. identifiedMar 10, 2026, 00:15 UTC

   Our team has now identified the cause of this issue relating to delayed automation events and has put a hotfix in place to help restore automation performance. We will continue to monitor performance as the backlog of issues is now being processed.

4. investigatingMar 10, 2026, 00:15 UTC

   We are aware of customers experiencing delays with their automations within Jira, Jira Service Management, Jira Work Management, Jira Product Discovery and Confluence. Our team is investigating with urgency and we will provide an update within one hour.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Confluence's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Snowflake: AWS - Middle East (UAE): INC0152681Critical · Mar 1, 2026, 13:33 UTC
• Grafana Cloud: Complete outage in prod-me-central-1Critical · Mar 2, 2026, 06:43 UTC
• Smartsheet: Brandfolder Monthly Reports DelayedMajor · Feb 27, 2026, 21:55 UTC
• MongoDB Atlas: Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain)Major · Mar 1, 2026, 19:30 UTC
• Confluent Cloud: Elevated error rates in AWS me-south-1 and me-central-1 regionsMajor · Mar 2, 2026, 07:19 UTC

How often does Confluence have incidents?

Confluence reported 7 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 3h 40m. See Confluence's uptime and incident history