Confluence outage: Elevated Errors in Confluence Whiteboards and Databases Due to Cloudflare Outage

Affected components

• Administration
• Android App
• Authentication and User Management
• Cloud to Cloud Migrations - Copy Product Data
• Comments
• Confluence Automations
• Create and Edit
• Marketplace Apps
• Notifications
• Purchasing & Licensing
• Search
• Server to Cloud Migrations - Copy Product Data
• Signup
• View Content
• iOS App

1. resolvedNov 18, 2025, 16:57 UTC

   Elevated Errors in Confluence Whiteboards and Databases Due to Cloudflare Outage Cloudflare successfully deployed a fix for the issue that was impacting Confluence. We are no longer seeing Confluence system performance degradation and Confluence systems have been fully restored. We will continue monitoring

2. identifiedNov 18, 2025, 15:58 UTC

   We are aware of a global Cloudflare issue that is currently impacting Confluence. Cloudflare is reporting that a fix has been implemented and services are restoring. Our engineering teams continue to monitor the restoration of services. It is possible that you may still encounter some errors or issues. We will update you when services are fully restored. We will continue to provide updates as we learn more.

3. investigatingNov 18, 2025, 14:40 UTC

   We are aware of a global Cloudflare issue that is currently impacting Confluence. You may notice elevated server errors in Confluence Whiteboards and Databases. Cloudflare is actively working to restore its services, and we are closely monitoring its progress. We understand how disruptive this can be and truly appreciate your patience as we monitor the situation. We will continue to provide updates as we learn more.

4. investigatingNov 18, 2025, 13:37 UTC

   We are aware of a global Cloudflare issue affecting Confluence Whiteboards and are currently looking into the issue.

5. investigatingNov 18, 2025, 13:35 UTC

   We are aware of a global Cloudflare issue affecting Confluence Whiteboards and are currently looking into the issue.

6. investigatingNov 18, 2025, 13:32 UTC

   We are aware of a global Cloudflare issue affecting Confluence Whiteboards and are currently looking into the issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Confluence's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• 1Password: 1password.com Website Access DegradationMajor · Nov 18, 2025, 12:06 UTC
• LogRocket: Dashboard instabilityMajor · Nov 18, 2025, 12:19 UTC
• ReadMe: Cloudflare outageMajor · Nov 18, 2025, 13:27 UTC
• Vimeo: Verification ErrorsMajor · Nov 18, 2025, 14:27 UTC
• 1Password: Item Usage Metrics Not Updating in Real TimeMinor · Nov 13, 2025, 23:55 UTC
• GitBook: Intermittent change request failuresMinor · Nov 18, 2025, 12:55 UTC
• Datadog: Delayed Monitors NotificationsMinor · Nov 18, 2025, 13:17 UTC
• Miro: Ongoing incident with one of our providers - CloudflareMinor · Nov 18, 2025, 14:11 UTC

How often does Confluence have incidents?

Confluence reported 7 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 3h 40m. See Confluence's uptime and incident history