Confluence outage: Confluence presenting users with lost connection errors when attempting to edit content

Affected components

• Administration
• Android App
• Authentication and User Management
• Cloud to Cloud Migrations - Copy Product Data
• Comments
• Confluence Automations
• Create and Edit
• Marketplace Apps
• Notifications
• Purchasing & Licensing
• Search
• Server to Cloud Migrations - Copy Product Data
• Signup
• View Content
• iOS App

1. resolvedNov 18, 2025, 03:35 UTC

   Our team has been able to confirm that customers should no longer be experiencing the error while attempting to edit using Confluence. We apologize for any inconvenience this may have caused. This issue is now resolved.

2. monitoringNov 18, 2025, 03:16 UTC

   Our team has reverted a recent change that is suspected to have caused these errors, and have seen instances of these error messages to decrease. We are continuing to monitor and will update when this issue is confirmed to be resolved.

3. investigatingNov 18, 2025, 02:55 UTC

   We are aware of some customers being impacted by an error in Confluence while attempting to edit content stating 'We've lost our connection to you. Your changes will be saved when we reconnect. Trying to reconnect...'. Our team is investigating with urgency and will provide another update within an hour.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Confluence's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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How often does Confluence have incidents?

Confluence reported 7 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 3h 40m. See Confluence's uptime and incident history