Major impactResolvedDatabases

Confluent Cloud outage: Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2

Confluent Cloud reported this major-impact incident on its official status page on Sep 21, 2026, 16:15 UTC. It was resolved after 9h 16m.

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Sep 21, 2026, 16:15 UTC
started
Sep 22, 2026, 01:31 UTC
resolved
9h 16m
duration
Major
impact

Affected components

  • Confluent Cloud
  1. resolvedSep 22, 2026, 01:31 UTC

    This incident has been resolved. All affected services, including Flink in AWS us-west-2, have fully recovered, and no further customer impact is expected. No action is required from customers.

  2. monitoringSep 22, 2026, 00:40 UTC

    All affected services, including Flink in AWS us-west-2, have recovered and we are no longer observing customer impact. We are monitoring to confirm full stability before resolving this incident.

  3. identifiedSep 22, 2026, 00:06 UTC

    Confluent is continuing to monitor recovered services and complete recovery for a small number of Flink customers in AWS us-west-2 that may still be experiencing degraded jobs. We are actively working to fully restore them and will post the next update by 00:30 UTC, or sooner if service is fully restored.

  4. identifiedSep 21, 2026, 23:35 UTC

    All affected services have recovered with the exception of a small number of Flink customers in AWS us-west-2 that may still experience degraded jobs while we complete recovery. We are actively working to fully restore them and will post the next update by 00:00 UTC, or sooner if service is fully restored.

  5. identifiedSep 21, 2026, 23:06 UTC

    Flink in AWS us-west-2 is still recovering as we continue to restore full service: while some jobs may start to recover, others may remain degraded and new job submissions may still fail. Previously affected services have recovered and are being monitored for stability. We will post the next update by 23:30 UTC or sooner if recovery completes sooner.

  6. identifiedSep 21, 2026, 22:12 UTC

    Flink in AWS us-west-2 is still recovering as we continue to restore full service: running jobs may remain degraded and new job submissions may still fail. Previously affected services have recovered and are being monitored for stability. We will post the next update by 22:30 UTC or sooner if recovery completes sooner.

  7. identifiedSep 21, 2026, 21:30 UTC

    Most affected services are recovering and we are continuing to monitor for stability. Flink in AWS us-west-2 is still recovering and running jobs may remain degraded with new submissions still failing. We will post the next update by 22:00 UTC or sooner if the situation changes.

  8. identifiedSep 21, 2026, 20:56 UTC

    We have applied a mitigation and most affected services are beginning to recover. Flink in AWS us-west-2 will continue to be affected while we restore full service: running jobs may remain degraded and new job submissions may continue to fail during this period. We will post the next update by 21:30 UTC, or sooner if service is restored.

  9. investigatingSep 21, 2026, 20:03 UTC

    We are continuing to work to resolve the incident and do not yet have a confirmed mitigation. Impact remains as previously described. We will post the next update by 20:30 UTC, or sooner if the situation changes.

  10. investigatingSep 21, 2026, 19:33 UTC

    We are continuing to validate several proposed mitigations to address the ongoing incident affecting the Confluent Cloud UI and other services in the AWS us-west-2 region. We do not yet have a confirmed fix in place. We will post the next update by 20:00 UTC, or sooner if service is restored.

  11. investigatingSep 21, 2026, 19:08 UTC

    We are continuing to investigate an incident affecting the Confluent Cloud UI and other services in the AWS us-west-2 region. Several potential mitigations remain under active testing and validation. We do not yet have a confirmed fix in place. We will post the next update by 19:30 UTC, or sooner if service is restored.

  12. investigatingSep 21, 2026, 18:31 UTC

    We are testing and validating several potential mitigations in parallel to restore the Confluent Cloud Console and affected services. We do not yet have a confirmed fix in place and are continuing to investigate. We will post the next update by 19:00 UTC, or sooner if service is restored.

  13. investigatingSep 21, 2026, 18:01 UTC

    We have refined the scope of customer impact and continue to work on a mitigation. Impacted Services: - Confluent Cloud Console (web UI), all regions: broad degradation. Customers may be unable to view or manage their resources in the Console. - Schema Registry, AWS us-west-2: a subset of Schema Registry clusters are unavailable. - Flink, AWS us-west-2: all running jobs are degraded, and new job submissions will fail. - Cluster Linking, AWS us-west-2: links to Enterprise clusters are impacted. - Topic operations, AWS us-west-2: unavailable for Freight and some Basic and Standard clusters. - Tableflow, AWS us-west-2: All operations are unavailable (additionally, topics utilizing the us-west-2 Schema Registry may be impacted) - Connect, AWS us-west-2: Some connectors dependent on unavailable Schema Registry clusters may be affected - Notifications, all regions: delivery is delayed. Customers may not receive notifications and alerts until the backlog clears. Confirmed not impacted: - Re

  14. investigatingSep 21, 2026, 17:04 UTC

    We are confirming a contributing factor and applying a mitigation intended to restore Confluent Cloud services. We will post an update by 17:45 UTC, or sooner if service is restored.

  15. investigatingSep 21, 2026, 16:32 UTC

    We have made progress in identifying the cause of the disruption in AWS us-west-2 and are working to confirm the safest path to mitigation. Some customers in this region may continue to experience errors or degraded performance. We will post the next update by 17:00 UTC, or sooner if mitigation is achieved.

  16. investigatingSep 21, 2026, 16:15 UTC

    Multiple Confluent Cloud services in the AWS us-west-2 region are experiencing elevated error rates and service disruption. Impacted customers may see failed or slow requests to Kafka clusters, Connect, and Flink in this region. The Confluent Cloud UI is also degraded and visibility to clusters outside of us-west-2 may be impacted as well. We are actively investigating and will post the next update by 16:30 UTC, or sooner if we have new information.

  17. investigatingSep 21, 2026, 16:04 UTC

    Starting today at 15:26 UTC, Confluent Cloud is experiencing an incident involving multiple service disruptions in the AWS us-west-2 region. We are investigating the issue and will provide further updates shortly.

What APIStatus.watch saw

  • Sep 21, 2026, 16:05 UTCoperational → partial outage
  • Sep 22, 2026, 01:35 UTCpartial outage → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Confluent Cloud have incidents?

Confluent Cloud reported 13 incidents in the last 90 days, 8 of them major or critical. A typical incident lasted 7h 3m. See Confluent Cloud's uptime and incident history

Confluent Cloud outage on Sep 21, 2026: Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2 · APIStatus.watch