Cursor incident: Investigating service degradation — Cloud Agents and Automations

Affected components

• Automations
• Cloud Agents
• Grok Bot
• Review Agents

1. resolvedSep 17, 2026, 20:04 UTC

   This incident has been resolved.

2. monitoringSep 17, 2026, 18:12 UTC

   A fix has been implemented and we are monitoring for service restoration.

3. investigatingSep 17, 2026, 18:02 UTC

   Affected services are back to normal operation. Our team continues to monitor everything closely.

4. investigatingSep 17, 2026, 17:31 UTC

   We are continuing to investigate this issue. Cloud Agents, Automations, and Review Agents (resulting from Cloud Agents) are affected. Bugbot is not affected.

5. investigatingSep 17, 2026, 15:58 UTC

   We are continuing to investigate this issue.

6. investigatingSep 17, 2026, 15:50 UTC

   We are currently investigating this issue. We will provide updates as more information becomes available.

7. investigatingSep 17, 2026, 15:20 UTC

   We are investigating a service degradation affecting Cloud Agents and Automations

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Cursor's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• MongoDB Atlas: Impaired Cluster operations in AWS me-central-1 and AWS me-south-1Major · Sep 3, 2026, 16:44 UTC
• Pinecone: [Serverless][AWS][us-west-2] 5xx errors on the readpathMajor · Sep 17, 2026, 05:37 UTC
• Elasticsearch: AutoOps node metrics temporarily unavailable in some regionsMajor · Sep 17, 2026, 15:50 UTC
• Discord: Issue / Delay in establishing call connectionMajor · Sep 17, 2026, 18:18 UTC
• OpenAI: Elevated errors affecting ChatGPT Work modeMajor · Sep 17, 2026, 19:03 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Telnyx: SMS Delivery — Encoding Issues on Outbound Messages to T-MobileMinor · Sep 15, 2026, 21:57 UTC
• Notion: Duplicate characters when editing with a Korean keyboard on iOSMinor · Sep 16, 2026, 23:58 UTC
• Replicate: Replicate Pruna issueMinor · Sep 17, 2026, 01:09 UTC
• Notion: Some connected content results unavailable in Notion AIMinor · Sep 17, 2026, 14:07 UTC

How often does Cursor have incidents?

Cursor reported 50 incidents in the last 90 days, 15 of them major or critical. A typical incident lasted 1h 8m. See Cursor's uptime and incident history