Major impactResolvedAI/ML

ElevenLabs outage: Transfer to Human not working correctly

ElevenLabs reported this major-impact incident on its official status page on Oct 21, 2026, 17:30 UTC. It has since been resolved.

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Oct 21, 2026, 17:30 UTC
started
May 16, 2025, 13:25 UTC
resolved
—
duration
Major
impact

Timeline

updates from ElevenLabs's status page ↗
  1. resolvedMay 16, 2025, 13:25 UTC

    Fix released.

  2. identifiedMay 16, 2025, 12:24 UTC

    Transfer to human tool outage - incorrect number passed in.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in ElevenLabs's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does ElevenLabs have incidents?

ElevenLabs reported 44 incidents in the last 90 days, 18 of them major or critical. A typical incident lasted 1h 34m. See ElevenLabs's uptime and incident history

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ElevenLabs outage on Oct 21, 2026: Transfer to Human not working correctly · APIStatus.watch