ElevenLabs outage: Some ElevenAgents calls failed to start

1. resolvedSep 19, 2026, 02:08 UTC

   The issue has been fully resolved and everything is functional again.

2. monitoringSep 19, 2026, 00:56 UTC

   We have released another fix, the error rate is now down.

3. identifiedSep 19, 2026, 00:48 UTC

   We are still seeing some calls that are failing, our team is currently applying a new fix.

4. monitoringSep 19, 2026, 00:35 UTC

   The calls are working now.

5. investigatingSep 19, 2026, 00:34 UTC

   We are investigating an issue that occurred with some calls where the call didn't start; however, the calls are working now.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in ElevenLabs's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• dbt Cloud: Schema Hydration PanicMajor · Sep 18, 2026, 23:31 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Notion: Some connected content results unavailable in Notion AIMinor · Sep 17, 2026, 14:07 UTC
• Snyk: Snyk Daily Recurring Tests DelayedMinor · Sep 18, 2026, 06:40 UTC
• Resend: Degraded performanceMinor · Sep 18, 2026, 18:26 UTC

How often does ElevenLabs have incidents?

ElevenLabs reported 19 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 1h 34m. See ElevenLabs's uptime and incident history