ElevenLabs outage: Agents - EU Residency

1. resolvedSep 28, 2026, 14:39 UTC

   We can confirm that the issue has been fixed and that the service is fully operational. Resolution time was 14:18 UTC We will post the RCA to the status page after the investigation.

2. monitoringSep 28, 2026, 14:20 UTC

   We have released a fix, we are continuing to monitor the situation, the platform is operational now.

3. investigatingSep 28, 2026, 14:08 UTC

   We are investigating a possible issue with our underlying database provider. We will continue posting updates.

4. investigatingSep 28, 2026, 13:57 UTC

   We are investigating an issue on EU residency affecting the ElevenAgents platform.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in ElevenLabs's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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How often does ElevenLabs have incidents?

ElevenLabs reported 19 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 1h 34m. See ElevenLabs's uptime and incident history