ElevenLabs incident: Music 2.5 endpoints performance degraded

1. resolvedOct 8, 2026, 08:58 UTC

   Music had reduced availability after a latent infrastructure configuration issue was triggered by routine automated maintenance. This stopped new instances from starting and prevented automated recovery, and service was restored by manual intervention. The service is now fully operational again.

2. monitoringOct 8, 2026, 08:51 UTC

   We have identified the cause, fixed the underlying issue and the service is now recovering.

3. investigatingOct 8, 2026, 08:48 UTC

   We've identified degraded performance on our Music endpoints. We're investigating now.

What APIStatus.watch saw

• Oct 8, 2026, 08:48 UTCoperational → degraded
• Oct 8, 2026, 08:58 UTCdegraded → operational

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How often does ElevenLabs have incidents?

ElevenLabs reported 20 incidents in the last 90 days, 7 of them major or critical. A typical incident lasted 1h 34m. See ElevenLabs's uptime and incident history