ElevenLabs outage: Agent SIP Conversation Disruption

1. resolvedOct 8, 2026, 15:43 UTC

   We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.

2. investigatingOct 8, 2026, 15:00 UTC

   We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.

What APIStatus.watch saw

• Oct 8, 2026, 15:23 UTCoperational → partial outage
• Oct 8, 2026, 15:48 UTCpartial outage → operational
• Oct 8, 2026, 16:13 UTCoperational → partial outage
• Oct 8, 2026, 16:18 UTCpartial outage → operational

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How often does ElevenLabs have incidents?

ElevenLabs reported 21 incidents in the last 90 days, 8 of them major or critical. A typical incident lasted 1h 34m. See ElevenLabs's uptime and incident history