Figma incident: Figma agent and Figma Make increased errors rates.

Affected components

• Figma Make
• Figma agent

1. resolvedOct 13, 2026, 10:52 UTC

   The issue is now resolved fully. Some users saw elevated error rates in Figma's AI features, including AI chat and Figma Make. Affected requests may have failed or needed a retry. We identified an issue with one of our providers and moved traffic to an alternate. Error rates have fully recovered. We are continuing to work with the provider to prevent this from happening again. We apologize for the disruption.

2. monitoringOct 13, 2026, 10:32 UTC

   A fix has been implemented and we are monitoring the results.

3. identifiedOct 13, 2026, 10:30 UTC

   The issue has been identified and a fix is being implemented.

4. investigatingOct 13, 2026, 10:26 UTC

   We are continuing to investigate this issue.

5. investigatingOct 13, 2026, 10:25 UTC

   We're investigating increased errors for Figma Make and Figma agent.

What APIStatus.watch saw

• Oct 13, 2026, 10:29 UTCoperational → degraded
• Oct 13, 2026, 10:34 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• LiveKit: Observability upload and Agent Simulations failuresCritical · Oct 13, 2026, 10:01 UTC
• Anthropic: Elevated errors on platform.claude.comMajor · Oct 7, 2026, 13:25 UTC
• Shippo: Elevated error rate on Canada post Shipment APIMajor · Oct 13, 2026, 08:58 UTC
• Grafana Cloud: IRM Unable to Send SMS to Thailand NumbersMinor · Oct 5, 2026, 16:17 UTC
• LiveKit: Investigating reports of elevated RoomService API errorsMinor · Oct 6, 2026, 00:10 UTC
• Shopify: Some merchants encountering error messages when trying to login to their adminsMinor · Oct 8, 2026, 14:49 UTC
• OVHcloud: [EU-WEST-PAR][Storage] - Object Storage S3 incident notificationMinor · Oct 8, 2026, 15:14 UTC
• Twilio: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile ChinaMinor · Oct 9, 2026, 06:42 UTC
• Cloudflare: Elevated Errors in China Network ColosMinor · Oct 10, 2026, 04:13 UTC
• Cloudflare: Elevated errors in Los Angeles (LAX)Minor · Oct 12, 2026, 08:52 UTC

How often does Figma have incidents?

Figma reported 3 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 1h 28m. See Figma's uptime and incident history