Minor impactResolvedDevOps

GitHub incident: Increased timeouts due to surge in anonymous users

GitHub reported this minor-impact incident on its official status page on Nov 9, 2026, 05:59 UTC. It was resolved after 3h 11m.

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Nov 9, 2026, 05:59 UTC
started
Nov 9, 2026, 09:09 UTC
resolved
3h 11m
duration
Minor
impact
  1. resolvedNov 9, 2026, 09:09 UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

  2. monitoringNov 9, 2026, 09:09 UTC

    We are resolving this incident as error rates have remained low and we have prepared additional protections.

  3. monitoringNov 9, 2026, 09:05 UTC

    The degradation has been mitigated. We are monitoring to ensure stability.

  4. investigatingNov 9, 2026, 08:47 UTC

    Error rates have declined again, and we’re preparing targeted traffic controls while monitoring for a recurrence. Logged-in users and authenticated requests have not been affected.

  5. investigatingNov 9, 2026, 08:16 UTC

    We are continuing to observe high rates of 504 errors for anonymous requests. We are continuing to work on mitigation. Logged-in users and authenticated requests are unaffected.

  6. investigatingNov 9, 2026, 07:43 UTC

    We have observed a repeated increase in 504 errors for anonymous and unauthenticated traffic, including users who are not logged in and release downloads. We are continuing to investigate and apply mitigations.

  7. monitoringNov 9, 2026, 07:03 UTC

    The problem with anonymous traffic receiving 504 status codes has been mitigated. We are continuing to observe for an abundance of caution.

  8. monitoringNov 9, 2026, 06:51 UTC

    The degradation has been mitigated. We are monitoring to ensure stability.

  9. investigatingNov 9, 2026, 06:30 UTC

    We are debugging a spike in anonymous traffic. Some users who are not logged in may see errors on the site. CI jobs and release downloads may fail with a 504 Gateway Timeout status if they make anonymous calls.

  10. investigatingNov 9, 2026, 05:59 UTC

    We are investigating reports of impacted performance for some GitHub services.

What APIStatus.watch saw

  • Nov 9, 2026, 10:01 UTCoperational → degraded

Other services with incidents at the same time

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How often does GitHub have incidents?

GitHub reported 67 incidents in the last 90 days, 28 of them major or critical. A typical incident lasted 1h 15m. See GitHub's uptime and incident history