Grafana Cloud incident: October usage report visualization issue

Affected components

• Cost Management and Billing

1. identifiedNov 4, 2026, 22:11 UTC

   We are still working to backfill the correct data. Note that this did not affect billing, and is only a visualization issue.

2. identifiedNov 3, 2026, 22:00 UTC

   There was an issue with our billing metrics exporter that caused us to mis-report usage for October at month-end. This is causing October usage to be reported as 0 in our cost management app. We are working to backfill the correct data. Note that this did not affect billing, and is only a visualization issue.

What APIStatus.watch saw

• Nov 4, 2026, 08:49 UTCpartial outage → operational

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How often does Grafana Cloud have incidents?

Grafana Cloud reported 51 incidents in the last 90 days, 15 of them major or critical. A typical incident lasted 2h 24m. See Grafana Cloud's uptime and incident history