Major impactResolvedSupport

Intercom outage: Help Center issues in Australia hosting region

Intercom reported this major-impact incident on its official status page on Jun 23, 2026, 17:55 UTC. It was resolved after 3h 10m.

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Jun 23, 2026, 17:55 UTC
started
Jun 23, 2026, 21:05 UTC
resolved
3h 10m
duration
Major
impact

Timeline

updates from Intercom's status page ↗
  1. resolvedJun 23, 2026, 21:05 UTC

    The issues with the Help Center in the Australian region are resolved. Apologies for the disruption.

  2. investigatingJun 23, 2026, 17:55 UTC

    We're investigating issues with Fin Help Center in the Australia hosting region.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Intercom's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Intercom have incidents?

Intercom reported 9 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 24 min. See Intercom's uptime and incident history

← Previous: Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) (Jun 12, 2026)Next: iOS users facing issues logging into Fin (Jun 24, 2026) →
Intercom outage on Jun 23, 2026: Help Center issues in Australia hosting region · APIStatus.watch