Minor impactResolvedSupport

Intercom incident: Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp)

Intercom reported this minor-impact incident on its official status page on Jun 12, 2026, 14:30 UTC. It was resolved after 4h 43m.

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Jun 12, 2026, 14:30 UTC
started
Jun 12, 2026, 19:13 UTC
resolved
4h 43m
duration
Minor
impact

Timeline

updates from Intercom's status page ↗
  1. resolvedJun 12, 2026, 19:13 UTC

    Meta services are back up and running, and we’ve caught up on queued messages.

  2. identifiedJun 12, 2026, 14:30 UTC

    There are currently delays in sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) due to issues on their side. We're monitoring the situation.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Intercom's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Intercom have incidents?

Intercom reported 9 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 24 min. See Intercom's uptime and incident history

← Previous: Mobile SDK endpoints and mobile push impaired in the European and Australian hosting regions (Jun 11, 2026)Next: Help Center issues in Australia hosting region (Jun 23, 2026) →
Intercom incident on Jun 12, 2026: Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) · APIStatus.watch