Intercom incident: Login issues

1. resolvedJun 10, 2026, 16:15 UTC

   Open browser tabs with old logins to the Intercom app may be causing ongoing login/logout churn - closing old tabs or restarting web browser will prevent this from happening.

2. monitoringJun 10, 2026, 13:19 UTC

   Earlier today at 10:10 UTC many teammates were forced to logout and log back into Intercom. In a small number of cases, server side rate limiting impaired logging back in, causing login loops. We've resolved this issue as of 13:00 UTC. Apologies for any disruption.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Intercom's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Mux: Elevated errors in Mux Data dashboard and APIMajor · Jun 10, 2026, 14:04 UTC
• Akamai: Edge Delivery - HTTP Content Delivery in EuropeMinor · Jun 5, 2026, 16:36 UTC
• LaunchDarkly: Delays in event ingestionMinor · Jun 9, 2026, 12:08 UTC
• Expo: GitHub's incident causes certain actions to failMinor · Jun 10, 2026, 16:05 UTC

How often does Intercom have incidents?

Intercom reported 9 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 24 min. See Intercom's uptime and incident history