Intercom incident: Delays in processin Bulk Actions in the Inbox

1. resolvedOct 5, 2026, 20:32 UTC

   This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [team@fin.](mailto:[email protected])ai if you have any further questions or if you’re still seeing any unexpected behaviour

2. investigatingOct 5, 2026, 20:06 UTC

   We're seeing delays with processing of Bulk Actions. Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.

What APIStatus.watch saw

• Oct 5, 2026, 20:08 UTCoperational → degraded
• Oct 5, 2026, 20:33 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• GitHub: Incident with ActionsCritical · Oct 5, 2026, 19:11 UTC
• Mux: Elevated errors on Direct UploadsMajor · Oct 5, 2026, 19:44 UTC
• Akamai: Origin Server Connectivity Issues with Elevated Errors in APAC RegionMinor · Sep 22, 2026, 14:28 UTC
• Cloudflare: Cloudflare One Clients are incorrectly challenged on some sitesMinor · Sep 22, 2026, 19:23 UTC
• Zoom: Service Degradation Affecting Customer Using Polycom Devices Going OfflineMinor · Sep 25, 2026, 17:45 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 26, 2026, 03:16 UTC
• Clerk: Development instances only - Apple rejecting emailsMinor · Sep 28, 2026, 15:23 UTC
• Supabase: Intermittent latency in Eastern USMinor · Sep 29, 2026, 16:26 UTC
• Supabase: Intermittent latency in Eastern USMinor · Sep 29, 2026, 16:26 UTC
• Snyk: Issues API V3 Service - DegradedMinor · Oct 3, 2026, 19:49 UTC

How often does Intercom have incidents?

Intercom reported 9 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 26 min. See Intercom's uptime and incident history