Mux incident: Live stream disruptions

Affected components

• Mux Video - Live
• Mux Video - VOD

1. resolvedJul 14, 2026, 08:46 UTC

   This incident has been resolved.

2. monitoringJul 14, 2026, 00:43 UTC

   A fix has been implemented and we are monitoring the situation

3. identifiedJul 13, 2026, 21:33 UTC

   The issue has been identified and a fix is being implemented.

4. investigatingJul 13, 2026, 21:11 UTC

   We are continuing to investigate this issue.

5. investigatingJul 13, 2026, 20:42 UTC

   We are investigating an issue affecting live streams. Some viewers may experience dropped or interrupted live streams. We will provide updates as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mux's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Amplitude: Amplitude UI and MCP is downCritical · Jul 13, 2026, 21:31 UTC
• Amplitude: AI features degradedMajor · Jul 13, 2026, 18:51 UTC
• LaunchDarkly: LaunchDarkly is operational but customer action may be requiredMinor · Jul 10, 2026, 16:00 UTC
• DigitalOcean: Serverless Inference - Gemma4 Latency Issues Causing Timeouts & Slow ResponsesMinor · Jul 13, 2026, 19:04 UTC
• CircleCI: Issues with network routing for Mac jobsMinor · Jul 13, 2026, 21:52 UTC
• CircleCI: Login issues for some Bitbucket usersMinor · Jul 14, 2026, 02:49 UTC
• Tailscale: Billing page in the admin console unexpectedly refreshingMinor · Jul 14, 2026, 08:42 UTC

How often does Mux have incidents?

Mux reported 6 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 7h 28m. See Mux's uptime and incident history