Mux outage: Live Stream Disruptions

Affected components

• Mux Video - Live

1. resolvedJul 9, 2026, 14:02 UTC

   This incident has been resolved.

2. monitoringJul 8, 2026, 19:57 UTC

   We are continuing to monitor for any further issues.

3. monitoringJul 8, 2026, 19:57 UTC

   A fix has been implemented and we are monitoring the results.

4. identifiedJul 8, 2026, 17:43 UTC

   The issue has been identified and a fix is being implemented.

5. investigatingJul 8, 2026, 17:29 UTC

   We are investigating an issue affecting live streams. Some viewers may experience dropped or interrupted live streams. Our team has identified the underlying infrastructure issue and is actively working on a resolution. We will provide updates as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mux's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• ClickHouse Cloud: Cloud console UI downCritical · Jul 8, 2026, 19:30 UTC
• Expo: Major outage of EAS backendCritical · Jul 8, 2026, 20:39 UTC
• Airtable: Airtable service unavailabilityMajor · Jul 8, 2026, 19:17 UTC
• Amplitude: Shared Embeds and Public Links UnavailableMajor · Jul 9, 2026, 09:12 UTC
• Pinecone: [Serverless][Azure][eastus2] 5xx errors on some requests for some indexesMajor · Jul 9, 2026, 09:50 UTC
• Calendly: Degraded performance on Calendly.comMinor · Jul 8, 2026, 17:25 UTC
• LaunchDarkly: Frequentist experiments cannot be saved or startedMinor · Jul 8, 2026, 18:03 UTC
• Vercel: Delays Processing BuildsMinor · Jul 8, 2026, 19:13 UTC
• MongoDB Atlas: Atlas Data Federation and Online Archive cloud-provider IAM authentication errorMinor · Jul 9, 2026, 10:23 UTC

How often does Mux have incidents?

Mux reported 6 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 7h 28m. See Mux's uptime and incident history