Mux outage: Mux Data beacon collection issues

Affected components

• Mux Data - Data Collection

1. resolvedJul 2, 2026, 01:13 UTC

   This incident has been resolved.

2. monitoringJul 1, 2026, 22:50 UTC

   A fix has been implemented and we are monitoring results. Delayed data was for a subset of customers between 22:12 UTC - 22:44 UTC. No data loss.

3. investigatingJul 1, 2026, 22:35 UTC

   We are investigating an issue with collecting Mux data beacons. Beginning 22:12 UTC, view session data will be delayed.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mux's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• OneSignal: Users not progressing through journeysMajor · Jul 1, 2026, 22:11 UTC
• Elasticsearch: Partial outage - Elastic Inference Service (EIS)Major · Jul 1, 2026, 22:43 UTC
• Smartsheet: Increased spam activity with Smartsheet FormsMinor · Jun 18, 2026, 21:42 UTC
• Snyk: Third-Party Vendor Security Incident (Klue)Minor · Jun 19, 2026, 23:15 UTC
• Linode: Service Issue - ACLP MetricsMinor · Jun 26, 2026, 17:35 UTC
• Elasticsearch: Regional outage - Elastic Inference Service (EIS)Minor · Jul 2, 2026, 00:54 UTC

How often does Mux have incidents?

Mux reported 6 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 7h 28m. See Mux's uptime and incident history