Mux incident: Elevated errors in Mux Data Historical metrics

1. resolvedMay 7, 2026, 23:41 UTC

   This incident has been resolved

2. monitoringMay 7, 2026, 23:18 UTC

   Our team has implemented a fix and we are monitoring the results. We’ll post an update as soon as the issue is fully resolved.

3. identifiedMay 7, 2026, 22:39 UTC

   Our team has identified the cause of elevated Data Historical metrics errors and is actively working on a fix. We’ll continue to share updates as we have them.

4. investigatingMay 7, 2026, 22:32 UTC

   We are currently investigating errors in Mux Data historical metrics beginning at approximately 22:08 UTC. We apologize for the inconvenience and will share an update once we have more information.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mux's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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• Snyk: Snyk Recurring Tests DelayedMinor · May 6, 2026, 15:32 UTC
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• Twilio: SMS Delivery Delays from Twilio to KPN NetherlandsMinor · May 7, 2026, 08:50 UTC
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How often does Mux have incidents?

Mux reported 6 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 7h 28m. See Mux's uptime and incident history