Major impactResolvedMedia

Mux outage: We are investigating an issue causing increased error rates for video ingest and playback for assets and live streams

Mux reported this major-impact incident on its official status page on Sep 22, 2025, 14:54 UTC. It was resolved after 1h 44m.

Right now Mux is operational. Live Mux status →

🔔 Get alerted when Mux has issuesFree · email alerts · no credit card
Sep 22, 2025, 14:54 UTC
started
Sep 22, 2025, 16:38 UTC
resolved
1h 44m
duration
Major
impact

Affected components

  • Mux Video - Live
  • Mux Video - VOD

Timeline

updates from Mux's status page ↗
  1. resolvedSep 22, 2025, 16:38 UTC

    This incident has been resolved.

  2. monitoringSep 22, 2025, 15:25 UTC

    Error rates have returned to normal, and the team are continuing to investigate and address the root cause of this error spike.

  3. investigatingSep 22, 2025, 14:54 UTC

    The Mux engineering team are investigating.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mux's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Mux have incidents?

Mux reported 6 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 7h 28m. See Mux's uptime and incident history

← Previous: Increased errors in playback (Sep 18, 2025)Next: Elevated error rates for video ingest and playback for assets and live streams (Sep 22, 2025) →
Mux outage on Sep 22, 2025: We are investigating an issue causing increased error rates for video ingest and playback for assets and live streams · APIStatus.watch