Mux outage: Delays in some video processing tasks

Affected components

• Mux Video - VOD

1. monitoringNov 3, 2026, 02:55 UTC

   A fix has been implemented and we are monitoring.

2. identifiedNov 3, 2026, 02:14 UTC

   We are experiencing delays in some background video processing tasks. Video playback, live streaming, and new uploads are not affected. We have identified the cause and are remediating; delayed tasks will complete automatically and no action is needed.

What APIStatus.watch saw

• Nov 3, 2026, 02:19 UTCoperational → degraded
• Nov 3, 2026, 02:59 UTCdegraded → operational

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How often does Mux have incidents?

Mux reported 7 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 52 min. See Mux's uptime and incident history