Netlify outage: Agent Runner failures

Affected components

• Agent Runners

1. resolvedOct 20, 2026, 08:55 UTC

   This incident has been resolved.

2. monitoringOct 20, 2026, 08:04 UTC

   We are monitoring the incident.

3. investigatingOct 20, 2026, 07:47 UTC

   We are investigating increased Agent Runner failures. We will share updates as we learn more.

What APIStatus.watch saw

• Oct 20, 2026, 07:50 UTCoperational → degraded
• Oct 20, 2026, 09:00 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Snowflake: INC20000294Critical · Oct 20, 2026, 06:34 UTC
• 1Password: High error rate on 1Password.comMajor · Oct 16, 2026, 23:45 UTC
• Elasticsearch: Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London)Major · Oct 20, 2026, 06:51 UTC
• Contentful: Insights Dashboard failing to loadMajor · Oct 20, 2026, 07:22 UTC
• Shopify: Some merchants encountering error messages when trying to login to their adminsMinor · Oct 8, 2026, 14:49 UTC
• Twilio: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile ChinaMinor · Oct 9, 2026, 06:42 UTC
• Twilio: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to ThailandMinor · Oct 12, 2026, 11:53 UTC
• Twilio: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet BrazilMinor · Oct 18, 2026, 22:41 UTC
• Twilio: SMS Delivery Receipt Delays from Twilio to Surf Telecom BrazilMinor · Oct 19, 2026, 02:41 UTC
• Twilio: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to BrazilMinor · Oct 19, 2026, 13:29 UTC

How often does Netlify have incidents?

Netlify reported 13 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 51 min. See Netlify's uptime and incident history