New Relic incident: Issues loading Alerts and Activity page

Affected components

• UI : Europe - Alerts : Europe
• UI : Europe - Dashboards : Europe
• UI : US - Alerts : US
• UI : US - Dashboards : US

1. resolvedAug 3, 2026, 10:15 UTC

   Between 08:13 and 9:30 UTC on August 3rd, customers in the EU and US regions may have experienced an issue when trying to load the Alerts and Issues page in the New Relic UI. The issue is now resolved, and the impacted services have returned to normal service. Please close and re-open the Alerts page to resolve the issue.

2. investigatingAug 3, 2026, 09:58 UTC

   We are investigating an issue where some customers in the EU and US regions may experience delays or errors when viewing the alerts and activity page.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in New Relic's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Plaid: Service Disruption Impacting Bank of America connectionsMajor · Aug 2, 2026, 14:51 UTC
• Supabase: Management API Performance DegradationMinor · Jul 31, 2026, 18:36 UTC
• Tailscale: Coordination server issuesMinor · Aug 3, 2026, 07:01 UTC
• Tailscale: Certificate creation issuesMinor · Aug 3, 2026, 08:39 UTC
• GitHub: Incident with CopilotMinor · Aug 3, 2026, 09:53 UTC

How often does New Relic have incidents?

New Relic reported 2 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 26m. See New Relic's uptime and incident history