New Relic incident: Delay in executing synthetics monitors

Affected components

• Data Ingest : Europe - Synthetics : Europe
• Data Ingest : US - Synthetics : US
• UI : Europe - Synthetics : Europe
• UI : US - Synthetics : US

1. resolvedMar 2, 2026, 09:42 UTC

   Between 06:56 UTC and 08:44 UTC on March 02nd some customers in the US or EU region may have experienced Delay in executing synthetics monitors .We have investigated and resolved this service interruption and impacted services have returned to normal operations

2. investigatingMar 2, 2026, 07:35 UTC

   We have engaged our Cloud provider to assist with further investigation and are evaluating additional mitigation efforts.

3. investigatingMar 2, 2026, 07:06 UTC

   Some customers in the US and EU region may experience delay in executing synthetics monitors

What APIStatus.watch saw

Our 5-minute checks didn't record a change in New Relic's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Snowflake: AWS - Middle East (UAE): INC0152681Critical · Mar 1, 2026, 13:33 UTC
• Grafana Cloud: Complete outage in prod-me-central-1Critical · Mar 2, 2026, 06:43 UTC
• Smartsheet: Brandfolder Monthly Reports DelayedMajor · Feb 27, 2026, 21:55 UTC
• MongoDB Atlas: Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain)Major · Mar 1, 2026, 19:30 UTC
• Confluent Cloud: Elevated error rates in AWS me-south-1 and me-central-1 regionsMajor · Mar 2, 2026, 07:19 UTC

How often does New Relic have incidents?

New Relic reported 2 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 26m. See New Relic's uptime and incident history