New Relic incident: APM and Browser Summary Page Irregularities in US Region

Affected components

• APM : US
• APM Agent : US
• Browser : US
• Browser Agent : US

1. resolvedSep 8, 2025, 14:41 UTC

   Between 14:05 UTC and 14:25 UTC on September 8, some customers in the US region may have experienced an issue with the summary page not loading for APM and Browser. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

2. investigatingSep 8, 2025, 14:34 UTC

   We are investigating an issue with the summary page not loading for APM and Browser for some customers. Please continue to monitor this page for updates.

3. investigatingSep 8, 2025, 14:21 UTC

   We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in New Relic's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Vimeo: Classic Interactive DowntimeMajor · Sep 5, 2025, 12:35 UTC

How often does New Relic have incidents?

New Relic reported 2 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 26m. See New Relic's uptime and incident history