Minor impactResolvedMonitoring

New Relic incident: Metrics Delay for Some GCP and AWS EU Accounts

New Relic reported this minor-impact incident on its official status page on Sep 2, 2025, 11:49 UTC. It was resolved after 1h 26m.

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Sep 2, 2025, 11:49 UTC

started

Sep 2, 2025, 13:15 UTC

resolved

1h 26m

duration

Minor

impact

Affected components

Metric API : Europe

Timeline

updates from New Relic's status page ↗

resolvedSep 2, 2025, 13:15 UTC
Between 10:27 UTC and 13:12 UTC on August 2nd, some customers in the EU region may have experienced delayed in data related to Metrics and Tags. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
monitoringSep 2, 2025, 13:06 UTC
Some customers in the EU region have reported recovery in data related to Metrics and Tags.
investigatingSep 2, 2025, 12:26 UTC
Some customers in the EU region may experience delay in viewing Metrics and Tag Data.
investigatingSep 2, 2025, 12:15 UTC
We are investigating an issue with delay in data related to Metrics and Tags
investigatingSep 2, 2025, 11:49 UTC
We are investigating an issue with delay in data related to Metrics and Tags
investigatingSep 2, 2025, 11:49 UTC
We are investigating an issue with delay in data related to Metrics and Tags

What APIStatus.watch saw

Our 5-minute checks didn't record a change in New Relic's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does New Relic have incidents?

New Relic reported 2 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 26m. See New Relic's uptime and incident history

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