OneSignal outage: Users not progressing through journeys

1. resolvedJul 1, 2026, 22:50 UTC

   The issue has been resolved. All impacted systems are now operating normally.

2. monitoringJul 1, 2026, 22:39 UTC

   We have performed the necessary mitigation and customer journeys are now progressing successfully. Some customers may experience a 5-10 minutes lag

3. identifiedJul 1, 2026, 22:11 UTC

   We have identified the root cause and are working towards a resolution. Customers may experience users not progressing through their Journeys We will provide another update in 30 minutes.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in OneSignal's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Elasticsearch: Partial outage - Elastic Inference Service (EIS)Major · Jul 1, 2026, 22:43 UTC
• Smartsheet: Increased spam activity with Smartsheet FormsMinor · Jun 18, 2026, 21:42 UTC
• Snyk: Third-Party Vendor Security Incident (Klue)Minor · Jun 19, 2026, 23:15 UTC
• Linode: Service Issue - ACLP MetricsMinor · Jun 26, 2026, 17:35 UTC

How often does OneSignal have incidents?

OneSignal reported 9 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 1h 29m. See OneSignal's uptime and incident history