OpenAI incident: Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans.

1. resolvedSep 22, 2026, 15:58 UTC

   All impacted services have now fully recovered.

2. monitoringSep 22, 2026, 15:26 UTC

   We have applied the mitigation and are monitoring the recovery.

3. identifiedSep 22, 2026, 15:04 UTC

   We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

What APIStatus.watch saw

• Sep 22, 2026, 15:05 UTCoperational → degraded
• Sep 22, 2026, 16:00 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Grafana Cloud: IRM Access Issues for a Small Group of UsersMajor · Sep 22, 2026, 14:57 UTC
• Confluent Cloud: Elevated error rates in Azure Germany West Central regionMajor · Sep 22, 2026, 15:09 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto RicoMinor · Sep 20, 2026, 17:47 UTC
• Twilio: Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz PakistanMinor · Sep 21, 2026, 06:10 UTC
• Linode: Emerging Service Issue - Cloud Manager and APIMinor · Sep 21, 2026, 17:13 UTC
• Zoom: Service Degradation Affecting Apple Login for Zoom Sign-in.Minor · Sep 21, 2026, 18:17 UTC
• Akamai: Increased latency during upstream provider maintenance in Singapore, Hong Kong, and JapanMinor · Sep 22, 2026, 00:30 UTC
• ClickHouse Cloud: We are investigating an issue with CH servers in Azure germanywestcentral regionMinor · Sep 22, 2026, 13:19 UTC
• ReadMe: Degraded Performance Across HubsMinor · Sep 22, 2026, 14:22 UTC

How often does OpenAI have incidents?

OpenAI reported 18 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 52 min. See OpenAI's uptime and incident history