OpenAI outage: Unable to create new ChatGPT Work threads in latest version of desktop app

1. identifiedOct 7, 2026, 05:54 UTC

   we have identified the issue, working on rolling back to the previous version.

2. investigatingOct 7, 2026, 02:00 UTC

   We are investigating the issue. Version 26.1002.51308 is affected

What APIStatus.watch saw

• Oct 7, 2026, 05:33 UTCoperational → partial outage

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How often does OpenAI have incidents?

OpenAI reported 28 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 55 min. See OpenAI's uptime and incident history