OpenAI incident: Workspace Agents Degraded and Responses Impacted

1. resolvedOct 7, 2026, 03:00 UTC

   All impacted services have now fully recovered.

2. monitoringOct 7, 2026, 02:45 UTC

   We have applied the mitigation and are monitoring the recovery.

3. identifiedOct 7, 2026, 01:52 UTC

   We are implementing the mitigation.

4. investigatingOct 6, 2026, 22:52 UTC

   We are investigating the issue for workspace agents, users may not see the responses during the issue time.

What APIStatus.watch saw

• Oct 7, 2026, 01:13 UTCoperational → degraded
• Oct 7, 2026, 03:03 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Telnyx: Delayed delivery of 10DLC SMS messages to AT&T destinationsMajor · Oct 6, 2026, 17:38 UTC
• Anthropic: Elevated errors loading usage data on platform.claude.comMajor · Oct 7, 2026, 01:20 UTC
• Cloudflare: Network Performance Issues in ColumbusMajor · Oct 7, 2026, 02:48 UTC
• Zoom: Service Degradation Affecting Customer Using Polycom Devices Going OfflineMinor · Sep 25, 2026, 17:45 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 26, 2026, 03:16 UTC
• Clerk: Development instances only - Apple rejecting emailsMinor · Sep 28, 2026, 15:23 UTC
• Snyk: Issues API V3 Service - DegradedMinor · Oct 3, 2026, 19:49 UTC
• Grafana Cloud: IRM Unable to Send SMS to Thailand, Bangladesh, and Austrian NumbersMinor · Oct 5, 2026, 16:17 UTC
• LiveKit: Investigating reports of elevated RoomService API errorsMinor · Oct 6, 2026, 00:10 UTC
• Twilio: SMS Delivery Delays from Twilio to MTN NigeriaMinor · Oct 6, 2026, 13:38 UTC

How often does OpenAI have incidents?

OpenAI reported 28 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 55 min. See OpenAI's uptime and incident history