OVHcloud incident: [Global][Databases & Data Analytics] - API incident notification

Affected components

• AP-SOUTH-MUM
• BHS
• DE
• EU-SOUTH-MIL
• EU-WEST-PAR
• GRA
• RBX
• SBG
• SGP
• UK
• WAW

1. monitoringNov 12, 2026, 10:14 UTC

   We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability. Please find the details of this incident below : <b>Start time :</b> 12/11/2026 09:15 UTC <b>Impacted Service(s) :</b> The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. <b>Customers Impact :</b> Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. We apologize for any inconvenience caused and appreciate your understanding.

2. investigatingNov 12, 2026, 10:04 UTC

   We are currently experiencing an incident affecting our Databases and Data & Analytics offering. Please find the details of this incident below : <b>Start time :</b> 12/11/2026 09:15 UTC <b>Impacted Service(s) :</b> The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. <b>Customers Impact :</b> Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. <b>Ongoing Actions :</b> Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in OVHcloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does OVHcloud have incidents?

OVHcloud reported 57 incidents in the last 90 days, 35 of them major or critical. A typical incident lasted 2h 52m. See OVHcloud's uptime and incident history