OVHcloud outage: [GRA9/GRA11][Public Cloud] - Network API incident notification

Affected components

• GRA11
• GRA9

1. resolvedOct 14, 2026, 15:24 UTC

   We are pleased to inform you that the incident affecting our Public Cloud offering has been resolved. <b>Start time :</b> 14/10/2026 08:00 UTC <b>End time :</b> 14/10/2026 15:22 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

2. investigatingOct 14, 2026, 14:46 UTC

   We are currently experiencing an incident affecting our Public Cloud offering, which is causing temporary latency issues in the GRA9 and GRA11 regions. Please find the details of this incident below : <b>Start time :</b> 14/10/2026 08:00 UTC <b>Impacted Service(s) :</b> The OpenStack Network API in the GRA9 and GRA11 regions is experiencing increased latency. <b>Customers Impact :</b> Customers may experience slowness when performing network operations through the API or Horizon, such as creating or modifying networks, ports, floating IPs or security groups. <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

What APIStatus.watch saw

• Oct 14, 2026, 14:49 UTCoperational → partial outage
• Oct 14, 2026, 15:24 UTCpartial outage → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Twilio: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile ChinaMinor · Oct 9, 2026, 06:42 UTC
• Cloudflare: Elevated Errors in China Network ColosMinor · Oct 10, 2026, 04:13 UTC
• Twilio: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to ThailandMinor · Oct 12, 2026, 11:53 UTC
• Supabase: Realtime latencyMinor · Oct 12, 2026, 22:59 UTC
• Grafana Cloud: Phone call notifications to numbers in Russia and Kazakhstan are blockedMinor · Oct 13, 2026, 09:23 UTC
• Cloudflare: Audit Logs v2 ingestion is missing multiple Cloudflare productsMinor · Oct 13, 2026, 10:14 UTC
• Zoom: Service Degradation Affecting Zoom ClipsMinor · Oct 14, 2026, 02:03 UTC

How often does OVHcloud have incidents?

OVHcloud reported 48 incidents in the last 90 days, 33 of them major or critical. A typical incident lasted 3h 5m. See OVHcloud's uptime and incident history