Pinecone outage: [Serverless][GCP][europe-west4] 5xx errors on read and write operations for some indexes

Affected components

• GCP europe-west4

1. resolvedDec 15, 2025, 22:02 UTC

   This incident has been resolved.

2. monitoringDec 15, 2025, 21:20 UTC

   A fix has been implemented and we are monitoring the results.

3. identifiedDec 15, 2025, 14:34 UTC

   The issue has been identified and a fix is being implemented.

4. investigatingDec 15, 2025, 10:39 UTC

   We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Pinecone's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Cloudinary: Failed transformation requests with combination of Strict Transformations and Auto-UploadMinor · Dec 15, 2025, 15:10 UTC
• Confluence: Degraded performance of Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, and RovoMinor · Dec 15, 2025, 16:26 UTC

How often does Pinecone have incidents?

Pinecone reported 9 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 1h 15m. See Pinecone's uptime and incident history