Plaid incident: Elevated Item add errors

1. resolvedSep 15, 2026, 18:45 UTC

   This incident has been resolved.

2. monitoringSep 15, 2026, 18:36 UTC

   This issue has been mitigated. We are closely monitoring our systems as we recover.

3. identifiedSep 15, 2026, 18:26 UTC

   We have identified the root cause of the issue and are actively working to mitigate the impact.

4. investigatingSep 15, 2026, 16:31 UTC

   We are currently experiencing elevated error rates for Item adds. We are actively investigating and working to mitigate this issue.

What APIStatus.watch saw

• Sep 15, 2026, 16:36 UTCoperational → degraded
• Sep 15, 2026, 18:45 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• npm: Publishing Packages Degraded PerformanceMinor · Sep 15, 2026, 16:13 UTC
• OpenAI: Ads Manager login issuesMinor · Sep 15, 2026, 16:52 UTC
• LiveKit: Investigating reports of intermittently increased API latency impacting Egress, Ingress, and SIPMinor · Sep 15, 2026, 17:04 UTC
• npm: Package Publish DegradationMinor · Sep 15, 2026, 17:20 UTC

How often does Plaid have incidents?

Plaid reported 12 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 2h 46m. See Plaid's uptime and incident history