Minor impactResolvedFintech

Plaid incident: Delayed Transactions Update Webhooks

Plaid reported this minor-impact incident on its official status page on Oct 13, 2026, 20:55 UTC. It has since been resolved.

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Oct 13, 2026, 20:55 UTC
started
Oct 13, 2026, 08:50 UTC
resolved
—
duration
Minor
impact
  1. resolvedOct 13, 2026, 08:50 UTC

    This incident has been resolved and the backlog of delayed transaction updates has cleared. Some customers may have observed elevated `SYNC_UPDATES_AVAILABLE` webhook volume while processing caught up. We did not observe an abnormal increase in webhook delivery failures, and no customer action is required.

  2. identifiedOct 13, 2026, 07:40 UTC

    We identified an issue causing delays in Transactions update processing. During this time, some customers may have received fewer `SYNC_UPDATES_AVAILABLE` webhooks than expected. We applied mitigation and transaction updates began processing normally, including delivery of the accumulated backlog.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Plaid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Plaid have incidents?

Plaid reported 10 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 1h 34m. See Plaid's uptime and incident history