ReadMe incident: Degraded Performance Across Hubs

Affected components

• Admin Dashboard
• ReadMe Hubs
• ReadMe Knowledge Base

1. resolvedSep 22, 2026, 16:44 UTC

   This incident has been resolved.

2. monitoringSep 22, 2026, 15:16 UTC

   We are continuing to monitor for any further issues.

3. monitoringSep 22, 2026, 15:03 UTC

   We've identified additional contributing factors and are actively working to fix them.

4. monitoringSep 22, 2026, 14:41 UTC

   A fix has been implemented and we're currently monitoring the results. Performance should be returning to normal.

5. investigatingSep 22, 2026, 14:22 UTC

   We're currently investigating elevated latency and slow response times affecting hubs. Actively working to identify the root cause and restore normal service.

What APIStatus.watch saw

• Sep 22, 2026, 14:25 UTCoperational → degraded
• Sep 22, 2026, 16:45 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Grafana Cloud: IRM Access Issues for a Small Group of UsersMajor · Sep 22, 2026, 14:57 UTC
• Confluent Cloud: Elevated error rates in Azure Germany West Central regionMajor · Sep 22, 2026, 15:09 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto RicoMinor · Sep 20, 2026, 17:47 UTC
• Twilio: Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz PakistanMinor · Sep 21, 2026, 06:10 UTC
• Linode: Emerging Service Issue - Cloud Manager and APIMinor · Sep 21, 2026, 17:13 UTC
• Zoom: Service Degradation Affecting Apple Login for Zoom Sign-in.Minor · Sep 21, 2026, 18:17 UTC
• Akamai: Increased latency during upstream provider maintenance in Singapore, Hong Kong, and JapanMinor · Sep 22, 2026, 00:30 UTC
• ClickHouse Cloud: We are investigating an issue with CH servers in Azure germanywestcentral regionMinor · Sep 22, 2026, 13:19 UTC
• Akamai: Origin Server Connectivity Issues with Elevated Errors in APAC RegionMinor · Sep 22, 2026, 14:28 UTC

How often does ReadMe have incidents?

ReadMe reported 4 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 30m. See ReadMe's uptime and incident history