RevenueCat incident: Increased API errors

Affected components

• API Uptime

1. resolvedNov 10, 2026, 08:01 UTC

   We traced the root cause of the elevated error rate back to an issue with how our backend processed certain media assets. A spike of uploads caused our servers to be temporarily overloaded processing those assets. This issue has been fixed.

2. monitoringNov 10, 2026, 00:24 UTC

   API is recovered, and we're in contact with our main cloud provider to determine the root cause of what seems like a problem on their end. We'll provide more updates soon.

3. investigatingNov 10, 2026, 00:13 UTC

   We are currently investigating elevated API errors

What APIStatus.watch saw

• Nov 10, 2026, 00:16 UTCoperational → degraded
• Nov 10, 2026, 00:26 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• OVHcloud: [GRA6][Storage] - Instance Backup incident notificationMajor · Nov 5, 2026, 16:00 UTC
• Twilio: Voice Call Failures From Twilio Phone Numbers to GermanyMinor · Oct 27, 2026, 09:00 UTC
• Linode: Service Issue - US-Southeast (Atlanta)Minor · Oct 31, 2026, 17:49 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Philippines Phone Numbers to Multiple Networks in PhilippinesMinor · Nov 2, 2026, 05:41 UTC
• Twilio: Media Streams Audio DelaysMinor · Nov 3, 2026, 01:29 UTC
• OVHcloud: [EU-WEST-PAR][Storage] - Object Storage incident notificationMinor · Nov 3, 2026, 09:43 UTC
• Cloudflare: Fedramp Customers have Delayed PurgesMinor · Nov 6, 2026, 17:47 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Networks in ChileMinor · Nov 6, 2026, 21:21 UTC
• Shopify: Some merchants encountering error messages within their admins or on checkout pagesMinor · Nov 7, 2026, 01:02 UTC
• Twilio: SMS Delivery Receipt Delays from Twilio to Bouygues Telecom FranceMinor · Nov 9, 2026, 13:59 UTC

How often does RevenueCat have incidents?

RevenueCat reported 8 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 1h 50m. See RevenueCat's uptime and incident history