Critical impactResolvedPayments

RevenueCat outage: Degradation of service

RevenueCat reported this critical-impact incident on its official status page on Apr 18, 2026, 20:42 UTC. It was resolved after 28 min.

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Apr 18, 2026, 20:42 UTC
started
Apr 18, 2026, 21:10 UTC
resolved
28 min
duration
Critical
impact

Affected components

  • API Uptime
  1. resolvedApr 18, 2026, 21:10 UTC

    The underlying infrastructure issue has been addressed, and RevenueCat services are now operating normally again. Temporary mitigations have been removed as full service has been restored. We are continuing to monitor the system closely to ensure stability.

  2. investigatingApr 18, 2026, 20:46 UTC

    We are currently experiencing an incident affecting parts of RevenueCat’s web infrastructure. To reduce impact for customers and their users, mitigations have been activated: What should continue to work normally: apps should continue to load paywalls using cached product data, users should still be able to complete purchases, and users who purchase during this period should continue to receive access to the content or features they bought What will not work normally during this incident: some real-time and customization features may be degraded while Fortress is active. This includes Offering experiments and customer-specific Offering customization, which may not be applied during the incident. Webhooks and some third-party integration events may also be delayed rather than delivered in real time What happens after recovery: once normal service is restored, we will replay queued requests so purchase records, entitlement confirmation, webhooks, and downstream events can be reconcile

  3. investigatingApr 18, 2026, 20:42 UTC

    We have noticed a degradation of service and are investigating the issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in RevenueCat's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does RevenueCat have incidents?

RevenueCat reported 10 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 2h 20m. See RevenueCat's uptime and incident history

RevenueCat outage on Apr 18, 2026: Degradation of service · APIStatus.watch