1Password outage: SSO sign-in failing on some attempts for some users

Affected components

• SSO (Single Sign On)

1. resolvedApr 22, 2026, 15:17 UTC

   This incident has been resolved.

2. monitoringApr 17, 2026, 15:07 UTC

   We are continuing to monitor for any further issues.

3. monitoringApr 15, 2026, 15:49 UTC

   We are continuing to monitor for any further issues.

4. monitoringApr 13, 2026, 17:24 UTC

   SSO is experiencing degraded functionality because of an upstream provider. We are monitoring, and users may need to retry when authenticating with their IdP.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in 1Password's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Vimeo: Issues loading PlayerCritical · Apr 14, 2026, 16:42 UTC
• RevenueCat: Degradation of serviceCritical · Apr 18, 2026, 20:42 UTC
• LaunchDarkly: Docs site is downCritical · Apr 20, 2026, 22:04 UTC
• Intercom: Fin AI Agent DegradedCritical · Apr 21, 2026, 11:13 UTC
• Confluent Cloud: Elevated error rates in AWS me-south-1 and me-central-1 regionsMajor · Apr 1, 2026, 19:52 UTC
• Smartsheet: Failures during Form SubmissionsMajor · Apr 13, 2026, 16:33 UTC
• OneSignal: [Database connectivity] - [Dashboard users]Major · Apr 13, 2026, 22:00 UTC
• Render: Image pull failures in OregonMajor · Apr 13, 2026, 22:03 UTC

How often does 1Password have incidents?

1Password reported 4 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 42 min. See 1Password's uptime and incident history