Sanity incident: Elevated API error rates for some customers

Affected components

• api.sanity.io

1. resolvedOct 20, 2026, 18:20 UTC

   This incident has been resolved.

2. monitoringOct 20, 2026, 16:25 UTC

   A fix has been implemented to mitigate the cause of these elevated API errors in the future. We are monitoring its rollout.

3. investigatingOct 20, 2026, 15:54 UTC

   Between 14:56 and 15:16 UTC, we observed a slight increase in 524 error rates for a small subset of customers. The error rates have returned to normal, though we continue to investigate the cause.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Sanity's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• 1Password: High error rate on 1Password.comMajor · Oct 16, 2026, 23:45 UTC
• Elasticsearch: Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London)Major · Oct 20, 2026, 06:51 UTC
• Grafana Cloud: Some GCK6 App Project Pages are Failing to LoadMajor · Oct 20, 2026, 14:36 UTC
• Confluent Cloud: Multiple Confluent Cloud services are in a degraded state - GCP EU-West2Major · Oct 20, 2026, 14:46 UTC
• Shopify: Some merchants encountering error messages when trying to login to their adminsMinor · Oct 8, 2026, 14:49 UTC
• Twilio: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile ChinaMinor · Oct 9, 2026, 06:42 UTC
• Twilio: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to ThailandMinor · Oct 12, 2026, 11:53 UTC
• Twilio: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet BrazilMinor · Oct 18, 2026, 22:41 UTC
• Twilio: SMS Delivery Receipt Delays from Twilio to Surf Telecom BrazilMinor · Oct 19, 2026, 02:41 UTC
• Twilio: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to BrazilMinor · Oct 19, 2026, 13:29 UTC

How often does Sanity have incidents?

Sanity reported 11 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 1h 17m. See Sanity's uptime and incident history